Privacy Policy
At the Wellington West Group of Companies (Wellington West Holdings Inc. and it's subsidiaries), your privacy is and always has been very important to us. We are committed to providing you with the best possible service while safeguarding your personal information.
On January 1, 2004, the federal Personal Information Protection and Electronic Documents Act (PIPEDA) took effect for all commercial organizations in Canada. It helps balance the need for business to gather and use personal information with your right to privacy. Meeting PIPEDA compliance requirements has provided us with the opportunity to put policies and practices in place to formalize our commitment to you and further safeguard your privacy in accordance with the Act.
Wellington West collects personally identifying information about you only when you specifically and knowingly provide it to us.
We recognize that we need to earn your trust, and firmly believe that you should know exactly what personally identifying information we collect and how we're going to use it before you share it with us.
Basic Statement
Personally identifying information that you provide to the Wellington West website will not be made available to third parties outside of Wellington West without your explicit permission.
The Wellington West website collects personally identifying information about you only when you specifically and knowingly provide it to us. Your personally identifying information will be used to personalize your experience with the Wellington West website, or for such other purposes as are described at any point where the Wellington West web site collects this information from you.
The Wellington West website may make aggregate information about our customers (e.g. overall statistics) available to third parties for advertising and other purposes. Information that personally identifies you will be kept strictly confidential.
Personally identifying information which you choose to provide to another party or website will be subject to their privacy policy. For example, if you purchase goods or services online from a merchant you found while browsing the Wellington West website, information you provide to that merchant is subject to their privacy policy rather than ours.
What is "Personally Identifying Information"?
"Personally identifying information" is information that can be explicitly used to identify and/or contact you as an individual. This includes information like your real name, e-mail address, mailing address, phone number, credit card number, etc. Information that, by itself, cannot be explicitly linked with your "real" identity is not considered personally identifying. Examples of this are favourite or bookmarked websites, or your preferences with respect to how you wish to see a given page or site set up according to the selections you choose.
Links to Other Sites
Users should be aware that when you are on the Wellington West website, you could be directed to other sites that are beyond our control. There are links to other sites from the Wellington West web site pages that take you outside our service. For example, if you "click" on a banner advertisement, the "click" takes you off the Wellington West website. This includes links from advertisers, sponsors, and partners that may use the Wellington West logo as part of a co-branding agreement.
The Wellington West website policy does not extend to anything that is inherent in the operation of the Internet, and therefore beyond Wellington West's control, and is not to be applied in any manner contrary to applicable law or governmental regulation.
Email to Us
When you send us e-mail, we will use your name and e-mail address only to respond to the concerns you write to us with. Your e-mail may be shared with appropriate people within the Wellington West organization to help us respond to your concerns.
Changes to this Policy
From time to time, the Wellington West website may introduce new features and services. Wellington West reserves the right to modify this policy at any time by notifying customers, via the Wellington West website, of a new privacy policy. You can send e-mail (info@wellingtonwest.com) to us with any further questions.