Wellington West Financial Services Clients Common Login Problems
Trouble viewing your Portfolio?
Your internet settings may have to be adjusted in order to correctly view your portfolio.
If you need further assistance, please contact the Portfolio Accounts Manager:
If you are able to log into Webclient and select a report to be viewed, but the report doesn't appear
please check your computer for any anti popup software. Our reports viewer uses the same type of program as popups. Please turn off or close any anti popup software running on your computer and try viewing the reports again.
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If you are receiving the error message ADODB.Recordset error "800a0bb9" Arguments are of the wrong type, are out of acceptable range, or are in conflict with one another. /Winfund/Listing_R.asp, line
Then please do the following:
- In Internet Explorer, click on Tools from the menu bar
- Select Internet Options
- Click on the Privacy Tab
- Under Settings, click on Advanced. The screen below will appear.
- Put a checkmark next to "Override Automatic Cookie Handling"
- Under both First Party Cookies and Third Party Cookies, select "Accept"
- Then place a checkmark in "Always allow session cookies"
- Click on OK
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If you receive a message that your session has expired as soon as you log onto Webclient and you are using Internet Explorer 6.0
please make the following changes.
- In Internet Explorer, click on Tools from the menu bar
- Select the Privacy tab
- Under Web Sites, click on the Edit button
- In the Address of Web Site field, type in Winfund.ca
- Click on the "Allow" button
- Click on OK
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